Support
Updated 7 September 2026. Operated by Ryan Erkal. Contact ryanerkal1@gmail.com.
Email ryanerkal1@gmail.com for account, purchase or privacy help. Include your account email, app version and a description of the issue. Do not send your password or full payment details.
App availability
Public accounts are open on the web. The iPhone app is available through TestFlight to invited testers. A public App Store link will appear on the homepage after release.
Missing purchases
Sign in to the Logbook account used for the purchase. Open Settings in the iPhone app and select Restore Purchases or Refresh access.
Cancel or request a refund
Manage Apple subscriptions or request an Apple refund. Account deletion does not cancel subscriptions.
Account recovery and deletion
Sign in with Apple or Google using the email linked to your Logbook account. Recover access to Apple or Google through that provider. If you used a household username, contact support to link your email. See account deletion instructions. Delete an account from Settings, or email support if you cannot sign in. We must verify ownership before completing an account request.